FAQs
Do you offer free UK delivery?
Our shipping policy can be viewed here
How to return?
Our returns policy can be viewed here
What is your office hours?
Our office hours are Monday to Friday, 9am to 4pm.
I need to know product measurement, what should I do?
To get product details and measurement please contact our customer service team via email to: info@qbodirect.com
How to do exchange?
To do exchange, please contact our customer service team via email to: info@qbodirect.com
My order is incorrect?
On the rare occasion that your order maybe inaccurate or incorrect, we require that you contact us within 7 days of delivery. If you do not notify us within this time frame we will assume that your order is accurate and correct. Missing items or incorrect items cannot be corrected after this time. To contact us, please contact our customer service team via email to: info@qbodirect.com